Shipping policy
Here's the updated Shipping Policy with all references changed to etherealpieces.com and info@etherealpieces.com:
SHIPPING POLICY
At Ethereal, we do everything we can to deliver your order as quickly and accurately as possible. Below you will find all the information about our shipping and delivery policy.
Processing Time
Orders are processed within 1 to 2 business days. Once your order has been shipped, you will receive a confirmation email containing your tracking details so you can follow your order every step of the way.
Delivery Time
The average shipping time is 5 to 15 business days, depending on your location. Please note that delivery may be delayed during busy periods or due to customs procedures. We appreciate your patience and will always do our best to keep you informed.
Shipping Method & Origin
All orders are shipped directly from our supplier. Customs duties and taxes are covered — there are no surprise fees when your order arrives.
Shipping Costs
We offer free worldwide shipping on all orders. No minimums, no hidden fees. What you see at checkout is what you pay.
Shipping Responsibility
- If the tracking information confirms that the package has been delivered to the address provided, responsibility for the package lies with the customer
- Please always double-check your shipping address before completing your order
- Address errors must be reported within 24 hours of placing the order by contacting us at info@etherealpieces.com
Contact
For any questions regarding shipping or delivery, please don't hesitate to reach out to us at:
📧 info@etherealpieces.com 🌐 etherealpieces.com
